FAQs

How can I place an order? You can easily place an order by adding the desired product to your shopping cart and completing the checkout process. Follow the instructions on our website to complete your order.

1. Which payment methods do you accept? We accept various payment methods including credit cards, PayPal and bank transfers. During the ordering process, you can choose the payment option that is most convenient for you.

1. How long does the delivery take? Delivery time depends on your location and product availability. Delivery within the country usually takes 3-5 working days. International deliveries may take longer depending on destination and shipping method. Please see our shipping policies for further information.

1. Can I track my order? Yes, once your order has shipped you will receive a shipping confirmation with a tracking number. You can use this number to track the status of your delivery.

1. What if I'm not happy with my purchase? We want to make sure you are happy with your purchase. If for any reason you are not satisfied with the item purchased, please contact our customer service team at info@allanitminerals.com for further assistance. We strive to resolve any issues and provide a satisfactory solution.

1. Do you offer a return guarantee? Yes, we offer a return guarantee on eligible items. Please see our Returns Policy for further information on the return policy and process.

1. How can I contact customer service? Our customer service is at your disposal. You can reach us by email at info@allanitminerals.com . Visit our contact page to find relevant contact information.